HP Warns Consumers: Remanufactured Cartridges May Hurt Your Business

HP has listed 5 reasons why consumers should think twice before using remanufactured toner cartridges. Seebit.ly/HPwarning.

According to an open letter just posted on HP’s US website, critical cartridge components wear out close to the end of a new cartridge’s life.  This means if they are reused or remanufactured, they may end up causing damage, or down time, on the printer.

HP claims poor reliability and print quality really make non-HP toner cartridges 10 percent more expensive than original HP toner cartridges. The online post adds, remanufactured cartridges are not necessarily good for the environment because most remanufacturers fail to collect them when they are empty, meaning they are ultimately thrown away.

Further, according to HP, consumers may not get the number of pages they expect from remanufactured cartridges, since most do not adhere to ISO standards for measuring page yield.

Remanufacturers have contacted inTouch TV News saying HP’s claims are outrageous and inaccurate. One person said HP is running a fear campaign to try and reclaim market share from remanufacturers.

So, what do you think?

You can read more about the savings on the environment and the investment remanufacturers continue to make into research and development, and quality, in every edition of Recycling Times magazine.

Watch more: inTouch News

This episode contains some stock footage used with permission of The Recycler, therecycler.com