Metrofuser Releases Online Printer Tech Assessment Tool

Metrofuser Releases Online Printer Tech Assessment Tool

Metrofuser, a laser printer parts manufacturer has introduced a free online printer tech assessment tool developed for printer service providers.

Called the HP Printer Service Pro Challenge, it’s being used by companies in a number of ways. The 22-question quiz allows printer service people to see how they compare with other HP printer technicians nationwide. In addition to testing current team members some are using it to test printer technician job applicants and new hires.

Questions were curated from the Metrofuser’s 16-year history of providing printer service training and 40,000 technical support calls. The questions were further vetted by 2 industry veterans with a combined experience of 60 years. The Printer Service Pro Challenge tests skills in the following areas;

• Error Code Familiarity
• Image Defect Troubleshooting
• Paper Jam Diagnostic Abilities
• Printer Network Knowledge
• Color Printer Understanding
• Firmware Problem-Solving

Downloadable and sharable certificates are available for users that receive passing grades. Confidential results will be shared with participants only. Take the test here.

Metrofuser used to launch the PrintCycle program.

About Metrofuser
Metrofuser is a leading global innovator, manufacturer of printer parts, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include HP printer parts, printers, and printer repair training. Parts include HP printer parts such as printer fusers, printer maintenance kits, and other HP printer replacement parts. The company’s, customers include office equipment dealerships, online retailers, repair centers and MPS service providers nationwide.