Service Support Available Through Data Direct

Service Support Available Through Data Direct

Data Direct launched the Simply Support partner programme, in partnership with Orrlo, an independent outsourced service provider.

According to Data Direct, this strategic partnership is bang on-trend, enhances Data Direct’s partner programmes supporting Dealer business models, and taps into the strengths of Orrlo, providing excellent, reliable, efficient and cost-effective front-line service operations, nationwide.

Powered by Orrlo, Simply Support enables any business national-wide, large or small, growing or weakening, historic or start-up, to support its clients, anywhere, 24/7. A Dealer’s own service delivery can be either complemented or completely outsourced, most importantly enhanced.

Marianne Chamberlain, Data Direct Sales Director, comments: “these past covid years have made us acutely aware that we must enhance our offering, not just providing market-leading toner consumables and more, but more solutions to help our Dealer partners deliver the very best for the end-user customers. We have enhanced our own programme delivery with obvious IT & logistics-led bolt-ons, but Simply Support is something special. Delivering the promise of great customer service and support is not easy, but we can with Simply Support”.

Graham Orr, Orrlo Director, comments: “When we met with Patrick, Marianne, Peter and the whole team at Data Direct, we were immediately on the same page – how to deliver a better, more cost-effective solution and support for Dealers, taking away some, or even all, of the irregular and sometimes difficult service tasks that make operating in this market difficult. Simply Support gives the Dealer hassle-free security and confidence and the guarantee of exceptional service”.

To consider Simply Support as part of your overall proposition, contact your Data Direct account manager for more info or get in touch directly with Marianne or Graham: Marianne Chamberlain, Sales Director, Data Direct marianne@data-direct.co.uk

Graham Orr, Director, Orrlo graham@orrlo.co.uk

More info on the Data Direct website: https://www.data–direct.co.uk/partner–programmes/simply–support/

About Data Direct

For 29 years, Data Direct has become one of the largest and most experienced businesses of its type in the UK. Data Direct boasts a scalable and diverse supply chain infrastructure with large UK-based warehousing. Dealers and customers are able to benefit from additional fulfilment services, including automated solutions, PPE and other products designed to improve efficiency and safety in the workplace. Data Direct is part of the DD Group of innovative organisations serving workspace furniture, LED lighting, Off-Grid solutions, Printer & MFP distribution.

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