Chips and Service: Megain Provides a Better Customer Experience

Chips and Service: Megain Provides a Better Customer Experience

Megain delivered its latest solutions for its core technology chip products for laser, copier and inkjet cartridges at RemaxWorld in Zhuhai China.

Founded in 2010, Megain is yet another actively loyal printing consumables exhibitor at RemaxWorld showing off its MCN VII Generation series replacement chips, MP McGf217 & MCGF500 series replacement chips, MSG MG101/111 series replacement chips, and MSG MG404 series replacement chips.

As a chip technology development company, Megain introduces its products related to the Internet of Things (IoT), including NFC temperature and humidity, bluetooth temperature and humidity and bluetooth USB temperature and humidity recordings.

In addition to its core products, staff at Megain claim its service is as much core strategy as the development of core chip technologies. “This is what makes us so competitive in the market. It gives us our strength,” staff told RT Media.

As a professional aftermarket chip supplier, Megain watches the OEM trends closely, so that it can take immediate action on any updates. Cartridge performance problems can be attributed quite often to chips that are rendered inoperable by OEM firmware upgrades, for example. Engineers at Megain work hard to provide the best, long-term workable solution in the quickest time. Then the supply of chip solutions need to reach the market quickly as well. Megain claims its customers can usually get the new chips in seven working days after a new chip has been launched.

Megain shared its competition concept with RT Media during RemaxWorld show. “The rational secret for our success is that we preserve the benefits for the whole supply chain,” Megain CEO Mr. Wang explains. “We are providing a quality, customer service experience. We will never be satisfied just supplying a good chip but seek a state of perfection in engaging successfully with customers to satisfy their needs and demands.”